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Dial 900 OK

To check data balance:

send text "KT W2G" to 789

or dial *090*5#

To check phone number:

dial *0#

To add more international calls, top-up the SIM card and then purchase one of the following

ADD-ON packages (valid until the end of main package) :

+ TQT20: 20 minutes of international calls to Korea, China, Taiwan, Hongkong.

+ TQT45: 30 minutes of international calls to USA, Canada, China, Hongkong, Korea

, Singapore, Thalland, Japan, Malaysia (for Mobile&Fixed Telephone) and Australia,

Austria, Belgium, Brazil, Denmark, France, Germany, Hungary, Ireland, New Zealand,

Russia, Spain, Sweden, Switzerland, Taiwan, United Kingdom (for Fixed Telephone)

- To purchase the ADD-ON packages, send text "DK TQT20" or "DK TQT45" to 789

To make Vietnam call : dial direct number

E.g: call 0903456789, dial directly 0903456789

 

To make international call:

Telephone call: 1313 + 00 + Country code + Area code + Phone No

Cellphone: 1313 + 00 + Country code + Cellphone No

No, you only need to fill in the required fields marked in red and skip the others. All mandatory information for visa applications is outlined in the visa application process.

No, the entry gate must be specified during the online application process, and it cannot be changed later. The visa holder is only allowed to enter Vietnam through that specified entry gate. If you wish to change the entry gate, you need to submit a new visa application.

If there is uncertainty about the entry gate, it is recommended to apply for an visa upon arrival at the Vietnamese airport.

As of August 15, 2023, Vietnam grants visas to citizens of all countries and territories worldwide, regardless of the purpose of visit - be it tourism, visiting relatives, business, work, etc.—with a maximum stay of 3 months (90 days).

Check the list of 80 countries eligible for the Vietnam visa [here]  

Typically, it takes about 3 working days for the Immigration Department to process an visa application. However, processing times may vary depending on the number of applicants or public holidays. Therefore, it is advisable to submit the application 1-2 weeks before the planned entry to Vietnam.

E-Visa Vietnam provides priority service packages, reducing the processing time for visa issuance to 1 hour to 3 days (from the moment the customer completes the required documents). E-Visa Vietnam  will verify the validity of the application. If the application is valid, VisaVietnam will notify the customer.

After completing the registration form, the applicant will undergo a verification process to ensure the accuracy of the provided information and receive a confirmation code. This confirmation code is not sent to the applicant’s email, so it is essential to capture the registration code and save it somewhere easily accessible. Without the registration code, the applicant cannot check the status of their electronic visa and download the visa.

No, each applicant can only submit an application for one person at a time.

Yes, E-Visa Vietnam accepts international payment methods and ensures standard security when payments are made at Evisa-vietnam.vn.

The refund policy applies to the fees for priority services provided by E-Visa Vietnam if we fail to meet the terms regarding the processing time of the visa for customers.

The refund policy does not apply to the fees stipulated by the state (if the application is rejected due to invalid information provided by the applicant).

According to state regulations, conditions for extending the visa for foreigners when the current visa expires include

- The foreigner must be residing temporarily in Vietnam; The passport must be valid

- Having documents to prove the necessity and valid reasons for staying in Vietnam

- Businesses or organizations guaranteeing the extension must have a registered immigration account

For a shorter extension time and increased success rate, customers can contact E-Visa Vietnam for advice and assistance.

If your visa application is denied, you should contact the Vietnamese Embassy or Consulate to find out the specific reasons and the next steps. You can reapply for a visa after addressing the issues mentioned.


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